As an expression of confidence in the excellence of building high quality instruments, we take great pride in our workmanship and all various aspects of bringing GMP® Guitars to you, Genuine Musical Products, Inc. dba GMP® Guitars (herinafter referred to as "GMP®") stands behind our products and provide the following warranty. Please read the entire text in order that you may become familiar with its terms. All of our instruments feature a non-transferable limited lifetime warranty to the original owner; please review the terms of our warranty as listed below. If you should have any questions, please
contact GMP® Guitars directly.
Conditions of Limited Warranty
If, during the applicable period from the date of original purchase, your GMP® Guitar is found on authorized inspection to have a defect in material or workmanship, GMP® Guitars will repair such defect without charge for parts or labor. ROUTINE MAINTENANCE WORK AND THE RESULTS OF NORMAL WEAR ARE NOT COVERED BY THIS WARRANTY.
ONE (1) YEAR PARTS AND LABOR:
Tuning hardware, tail piece, bridge, plating, pickguard, vibrato mechanisms, and electronic/electrical components.
GMP® warrants their guitars to be free from defects in materials and workmanship, subject to the limitations contained herein. If at any time during the warranty, your GMP® guitar malfunctions due to faulty materials and/or workmanship, GMP® Guitars at it's sole discretion, will repair or replace any individual component by a competent GMP® technician without charge for parts or labor. Parts replaced under this warranty are warranted for the remainder of the original parts warranty or for 90 days, whichever period is longer. GMP® reserves the right to utilize reconditioned parts and subassemblies as warranty replacements in the repair of the product. In
the event GMP® determines that the unit cannot be repaired, GMP® will replace the defective unit with either the same model product or one that is reasonably equivalent. Should warranty service be required, your warranty periods will be extended by the number of days that elapse between the date you report a defect and the date that the unit is repaired.
To obtain warranty assistance, this guitar must be returned to the GMP® facility.
All shipping and insurance, including any perceived "collector" value, are the sole responsibility of the original purchaser.
On arrival at the GMP® facility, a determination will be made whether the defect is covered under the terms of the warranty. If the repair is covered under the terms of the warranty, it will be repaired at no cost to the original purchaser including the return shipping. If the repair is not covered under warranty, an estimate of the cost of the repair to the original purchaser will be given.
THIS WARRANTY IS VALID ONLY WHEN A NEW GMP® Guitar
Product IS PURCHASED FROM THE GMP® FACILITY AND IS AVAILABLE TO THE
ORIGINAL PURCHASER ONLY. Please contact GMP® directly if you have any questions regarding the GMP® limited lifetime warranty. This limited lifetime warranty is applicable only in the fifty states of the USA and the
District of Columbia. It is not applicable in the possessions or territories
of the USA or in any other country.
THIS WARRANTY IS THE ONLY WARRANTY, WHICH GMP®
MAKES WITH RESPECT TO YOUR GMP® GUITAR PRODUCT.
GMP® DISCLAIMS ALL OTHER WARRANTIES RELATING TO
THE GUITAR PRODUCT, INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR USE. THERE
ARE NO WARRANTIES OTHER THAN THE EXPRESS LIMITED
WARRANTY STATED HERE. IN ANY EVENT, GMP® SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential
damages and some states do not allow limitations on how long
an implied warranty may last; therefore, the above limitations or exclusions
may not apply to you. This warranty gives you specific legal rights.
You may also have other rights that vary from state to state. In the event
any of the provisions of this warranty are found by statute or by applicable
administrative or judicial entity to be unenforceable, the remaining provisions shall remain in force.
This warranty does NOT cover expenses incurred due to a lack of
understanding of the functioning of the Guitar product when it is
operating as designed. In order for
GMP® to provide proper warranty service, it is necessary that the purchaser of a new Guitar Product assume the following responsibilities:
1. Retain proof of purchase documents for the duration of the warranty
periods. You will be requested by GMP® to provide proof
of purchase in order to receive warranty service.
2. Should you feel a defect exists, contact GMP® directly.
This warranty does not cover the following:
- Actions that are the result of improper operations, maintenance or repair.
- Failures that result from abnormal strain, neglect, modification,
accidental damage or exposure to extremes in temperature or relative humidity.
- Normal "wear and tear", including but not limited to any discoloration, fading or damage to the original finish, or worn frets, strings, tuners, hardware and plating.
- Normal wear including strings, frets, finish, fingerboard, accidental damage, and abuse.
- Any instrument on which the serial number has been removed or altered.
- Any instrument which has not been registered at the factory within one month of purchase, or whose warranty card has been altered or includes false or incomplete information.
- Products purchased from dealers not authorized by GMP® to
sell GMP® Guitar products; or guitars and basses produced between 1990 and 2005 that were built by GM PRECISION PRODUCTS, INC.
- Failures traceable to repairs/modifications performed by anyone not authorized by GMP® to perform such services.
- Guitars no longer owned by the original purchaser.
- Any subjective issues such as "Tone". Tone is based on the subjective perception of the listener.
This being the case, it cannot be guaranteed.
- Shipping damage of any kind.
- Any factory installed electronics and hardware after two years from the original date of purchase.
- Gold plating.
IMPORTANT: DO NOT SHIP your guitar to GMP® without a Return Authorization (RA #). Inbound shipping and
insurance charges are your responsibility. No collect shipments will
be accepted. Products repaired under warranty will be returned to
you prepaid and insured for replacement value only. Insurance coverage
in excess of replacement value will be purchased only if
requested and paid by you. These costs will be your responsibility and may
also include COD charges.
Genuine Musical Products, Inc.
dba GMP® Guitars
c/o Customer Service
535 West Allen Avenue, Suite 2
San Dimas, Ca 91773-1472
GMP® Customer Service
This warranty applies to the United States and Canada. The terms of warranty in other countries are defined by the GMP® distributor in that country and may differ from the above terms, conditions and length.