Price & Policy Subject
to change without notice
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48 Hour RETURN Policy (Approval Period)
GMPÒ Guitars
takes into consideration that purchasing an instrument without having
the opportunity to try it first can be difficult. We offer a
limited 48 hour approval period for instruments purchased via our
internet GMPÒ Store only; which starts from the time your order is
received. If for any reason you wish to return the item, you may do so
within the approval period for a full refund. Shipping charges are not
refundable, and you will be responsible for the return freight charges.
Please contact a member of our staff to notify us that you will be
returning the item. Be sure to re-pack the item in the original shipping
carton and insure the item for the original purchase price. We cannot be
responsible for the merchandise from the time you receive it until it is
safely returned to us.
This return policy is not
intended to be a rental for weekend gigs or recording sessions; items
that are returned with any damage or wear (i.e. scratches, belt-buckle
rash, finish chips, dents or dings) will be subjected to a damage fee,
which will be assessed once we have received it. Items returned
without the original GMPÒ manufacturer's shipping case, packaging and
original content items will be subject to a re-stocking fee at our
discretion.
If your item
arrives with shipping damage, Please hold the item and retain all
original packing materials and contact us immediately! Please
allow us the opportunity to help and resolve the matter prior to lodging
a claim with your credit card company or PayPal. Please Do Not
send the item back yourself unless instructed by GMPÒ Guitars, as this
would only complicate the process. If the item is deemed by GMPÒ
Guitars to be damaged in shipping we will make a claim and arrange for
the item to be picked up and inspected immediately by the carrier; and
you will receive a full refund including shipping costs.
Note that the GMPÒ
Guitars Limited Lifetime warranty is not
transferrable. The warranty only applies to the possession of the
original owner.
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